Wednesday 2 November 2005

Morale and what employees want

'When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotions, creatures bristled with prejudice and motivated by pride and vanity.' Dale Carnegie quote

A leader's day-to-day actions and attitudes are critical. When a leader is fair, professional and optimistic, morale in the unit will be good. Good morale leads to success, and success leads to better morale.
The "short course" in understanding what employees really work for:
1. appreciation of the work they do
2. being part of something - belonging
3. Being respected and understood
4. Job security
5. Good wages
6. Interesting work
7. Personal growth and/or promotions
8. Good working conditions
9. Emotional security and stability
10. A sense of personal power
In truth when you stop and think they are the same expectation of what you and I want from work.
Dwight Eisenhower. 'Leadership is the art of getting somebody else to do something you want done; because he wants to do it.'